Human Resources Training

As senior-level administrators begin to acknowledge the advantages of workplace education, they are taking training more seriously. They are realizing the benefits of having an experienced team of human resources managers and specialists.

There is no more effective way of introducing foundational concepts of human resource management than giving students a positive learning experience. Your students will be trained in all areas of human resource management. Our training materials will prepare them for the variety of challenges in directing and supporting employees. After all, organizational success is more likely to happen when employees are taken into consideration. They need to be thoughtfully encouraged and properly managed in order to reach their full potential within the workplace.

Using these products effectively is a critical piece of everyone’s work-related skills. If you are not certain which level of course to attend, please contact us for a free online assessment.

Change Management – Change and How to Deal with It

Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today, these roles often have to be balanced off with the reality of implementing changes imposed by senior management. Managers who have an understanding of the dynamics of change are better equipped to analyze the factors at play in their own particular circumstances, and to adopt practical strategies to deal with resistance. This one-day workshop will help you deal with change and will give you strategies to bring back to your employees.

Conducting Effective Performance Reviews

Performance reviews are an essential component of employee development. Someone once said, “If you always do what you’ve always done, you’ll always get what you’ve always got.” And, remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give supervisors and employees a unified focus and targets to aim for. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.

Conflict Resolution – Getting Along in the Workplace

All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that all this conflict is normal. So long as people are individuals there will be the potential for conflict. Since you can’t prevent conflict, the most important thing is to learn how to handle or manage it in productive ways. What is critical for resolving conflict is developing an understanding of, and a trust in, shared goals. It requires openness, discipline, and creativity. Showing respect for other people and not blaming them enables people to work for mutual benefit. These are the skills that you will develop in this two-day workshop.

Generation Gap – Closing the Generation Gap in the Workplace

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people that we work with. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.

Hiring for Success – Behavioural Interviewing Techniques

This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behaviour-based examples of past performance; and the strategies that follow through on this process. This workshop takes the behavioural interview even further with a discussion of communication techniques and the use of other types of interview questions.

Human Resources Training – HR for the Non-HR Manager

This is a three-day overview of human resource issues facing today’s business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).

Managing Conflict

An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace.

Safety in the Workplace for HR

Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the business’ operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce. This one-day workshop will give you the foundation to start building your safety culture.

Workplace Harassment – What it is and What to do about it

In 2003, the United States Merit Protection Board estimated that harassment cost the U.S. government approximately $164,000,000 (that’s 164 million dollars!) a year. No wonder companies are working to be more proactive in preventing harassment.

But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day workshop.

Upcoming Courses

There are no upcoming events at this time.

Need a different Course or Date?

If you would like to register for any classes not listed, or would prefer alternate dates, please feel free to contact us for options. We have a large catalogue of courses and flexible dates to provide private or custom training.