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Business Writing that Works
December 2, 2019 @ 8:30 am - December 3, 2019 @ 4:00 pm$599
Course Duration Method: 2 days (8:30 a.m. – 4:00 p.m.), Instructor-Led Training
This two-day workshop will concentrate on the nitty-gritty details that writers have to contend with and give them some practical advice on making the job less difficult. They will also have the opportunity to discuss their writing problems and share solutions with others in the workshop.Read More
At the end of this course, participants will be able to:
- Use the five C’s of writing.
- Ensure their writing meets basic grammatical standards, including word agreement, sentence construction, proper spelling, and punctuation.
- Differentiate between the active and passive voice.
- Write business letters, reports, memos, and e-mails.
Many people feel that writing is a burden or something they should be able to delegate. This session will help participants identify the value of writing.
The Four C’s
During the morning of Day One, you will discuss four of the C’s of writing with participants: clear, concise, complete, and correct. Participants will practice each C through writing exercises.
During this session, participants will explore word agreement through a brief lecture and a writing exercise.
Active and Passive Voice
Most people prefer to read writing that is in the active voice. We will discuss and practice both voices during this session.
Sentences and Sentence Types
This session will discuss the structure of sentences and paragraphs. Then, participants will apply this knowledge to a writing exercise.
The Gunning Fog Index, also called the readability index, determines the difficulty level of a written piece. Participants will apply the index to a sample and to their own work.
The Fifth C
Courtesy is an important principle of good business writing. During this session, participants will examine and rank several business letters, helping them explore their own style and preference.
It is important to use words that best reflect what you are trying to say. In this session, we will examine some common dilemmas (such as fewer vs. less) and suggested solutions.
Another key part of writing is political correctness. Participants will have an opportunity to re-write some exclusive terms to make them inclusive.
The two basic rules for constructing sentences are: use a construction that makes meaning clear and keeps construction parallel. Participants will re-write sentences that don’t follow these rules.
During this session, participants will work in teams to develop a series of test questions for other teams. We have included some key points that you can use to debrief the test.
Writing Business Letters
This session begins with three lectures on the steps for writing a business letter, types of letters, and the parts of a business letter. Participants will then examine samples of business letters to determine the type and the parts of the letter.
Many people find writing business reports very difficult. This session will look at business reports in-depth using a lecture and a small group exercise.
Spelling and Proofreading
Proofreading carelessly can spoil a writer’s best efforts. This session will help participants identify common spelling errors and practice their proofreading skills.
Memos are another challenge that many writers face. We will examine memos through a brief lecture and a fun exercise.
These days, e-mail has become a universal method of communication. However, there are many questions of etiquette and few answers. This session will discuss some common dilemmas and our recommended answers.
To wrap up the workshop, participants will work in small groups to identify their biggest challenges and some possible solutions.
At the end of the day, participants will have an opportunity to ask questions and fill out an action plan.