Course Duration, Method: 1 day (8:30 a.m. – 4:00 p.m.), Instructor Led Training
Course Overview:
This is a one-day workshop for those who already are good writers. In this training, your time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date formats. You can also become more skilled at writing business cases, proposals and reports, and learn a bit more about e-mail etiquette.
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Course Objectives:
In this one-day workshop, participants will learn how to:
- Identify their writing challenges
- Make their writing clear, concise, and correct
- Improve sentence construction and paragraph development
- Identify ways to make their writing simpler and easier to read
- Use the readability index
- Develop effective business letters for tough situations
- Use proper e-mail etiquette
- Develop an appropriate writing style and format for letters, business cases, and reports
- Use standard ways of documenting materials
Course Content:
The Three C’s
All writing should be clear, concise, and correct. We will look at these three elements in detail during this session and practice each of them.
Grammar and Writing Mechanics
This session will outline seven easy ways to help participants simplify their writing and ensure their grammar is correct. Participants will also take a close look at the proper length of paragraphs, what a paragraph should contain, and how to order paragraphs.
Determining Readability
During this session, participants will use the readability test (also called the Gunning Fog Index) on their own work.
Writing Letters
There are twelve important parts to a business letter, and several different styles. We will examine all of these closely. We will also look at the proper way of folding a letter and placing it into an envelope.
Dealing with Specific Requests
Often people are asked to respond to a request for information or to write a particular letter (of recommendation, for example). We’ll discuss some tips to keep in mind when writing one of these particular documents.
E-mail Etiquette
These days, e-mail has become a universal method of communication. However, there are many questions of etiquette and few answers. This session will discuss some common dilemmas and our recommended answers.
Business Documents
Another common task is to write a business case, request for proposal, or a formal report. Where would you start? We will provide some guidelines and checklists that will help with these tasks.
Workshop Wrap-Up
At the end of the day, learners will have an opportunity to ask questions and fill out an action plan.
